Damage assistance and recovery services

Obsidian Broker is assisting the company management to prepare, negotiate and solve a claim for damages. We also support the management with practical advice to reduce the impact of loss and the necessary measures to compensate the damage.

In the event of an incident, you may have many questions regarding the insurance policy and what are the stages of the settlement process. This is a process that must be carried step by step and which you will finalise with the advice of our company and with other experts involved, including state regulatory authorities and representatives of other financial service providers.

In order to get the most accurate and fastest settlement for your insurance policy, Obsidian Broker requires the expertise of a multidisciplinary team of professionals with vast reputation and competences in the recovery of damages, from technical experts, to lawyers, legal advisers, mediators, court executors or notaries.

The insurance policy you bought is a contract between two parties, so - within the financial limits and the contracted coverage conditions - you have legal rights and customer services. We are making sure you will get all the benefits of the insurance policy, throughout the course of the contract. During all the stages of the settlement process, you will be assisted with the support of our partner, Pavalascu Risk Consultants, exclusive representative in Romania of the British company Crawco.

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